Shipping policy

Thank you for shopping with KUSHFADES. We handle every order with care and aim to provide clear, honest expectations from purchase through delivery.

Order processing

Most orders are prepared and shipped within 1–3 business days after payment is successfully processed.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Processing times may be longer during product launches, holidays, high-volume periods, severe weather, or other circumstances outside our reasonable control.

Shipping rates and delivery estimates

Available shipping methods and costs are displayed at checkout based on the delivery address and order details.

After an order is transferred to the carrier, estimated domestic delivery is generally 3–7 business days. Delivery dates are estimates and are not guaranteed by KUSHFADES.

A shipping-confirmation email containing tracking information will be sent when available.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address before submitting an order.

Please contact us immediately at kushfades360@gmail.com if an address correction is needed. We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.

Additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Delayed orders

When we become aware that an order cannot ship within the stated processing period, we will contact the customer with an updated estimate and the available options.

Customers may agree to the revised shipment date or cancel the unshipped order for a full refund. When we cannot provide a reasonable revised shipment date, we may cancel the affected order and issue a refund.

Lost, damaged, or missing packages

Please inspect your delivery promptly.

For items that arrive damaged, defective, incomplete, or incorrect, contact us at kushfades360@gmail.com as soon as possible and include:

Your order number

A description of the issue

Clear photographs of the product and packaging when applicable

We will review the circumstances and work in good faith toward an appropriate resolution.

Once tracking shows that a package was delivered, customers should first check the delivery area, household members, neighbors, building staff, and the carrier. We will assist with reasonable carrier inquiries, but we cannot guarantee replacement or reimbursement for packages confirmed as correctly delivered.

Returned or refused packages

Orders returned because of an incorrect address, refusal, repeated failed delivery attempts, or failure to collect the package may be refunded after the merchandise is returned and inspected.

Original shipping charges and additional carrier fees may be deducted from the refund unless the return resulted from an error by KUSHFADES.

Local pickup

Local pickup may be available only when displayed as an option during checkout.

Customers must wait for confirmation that the order is ready before visiting the studio. Identification and order confirmation may be required.

International orders

International shipping is available only to destinations shown at checkout.

Customers are responsible for applicable customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. International delivery times may be affected by customs processing and local carrier conditions.

Returns

Returns and refunds are governed by our separate Refund Policy. Grooming, beauty, and personal-care products may be subject to hygiene-related return restrictions.

Contact

Questions concerning an order or shipment may be sent to:

KUSHFADES BARBER STUDIO

3848 N University Drive

Sunrise, Florida 33351

Email: kushfades360@gmail.com